Case study · Get Fleet
Automation of courier payouts and management
A platform that automates payouts and the management of more than 1,000 couriers — from reward calculation to contracts, notifications, and support.
Project details
- Client
- Get Fleet
- Industry
- Delivery & couriers
- Scale
- 1,000+ couriers
- Year
- 2024
Problem
Payouts for 1,000+ couriers were calculated manually
Get Fleet manages more than 1,000 couriers for platforms such as Foodora and Bolt Food and handles everything — from payouts and fees to gear, contracts, notifications, and support.
The biggest problem was managing payouts. Each pay cycle the team manually recalculated data from spreadsheets using complex macros. The whole process took roughly an hour, was error-prone, and depended on specific people.
It pulled the owners away from running the company and held back further growth.
What we built
A platform for courier payouts and management
We built a platform that covers the entire courier-management operation — from payouts to contracts, notifications, and support.
- AI customer support
- Automatic payout calculation — handles complex calculations in seconds, not hours
- Tracking of individual couriers' credits and debits
- Notification management and rule compliance
- Digital forms and contract signing
- Overview of performance and order counts per courier
- A complete courier directory with earnings history
- Integration with third-party apps (accounting software, marketing tools…)
What is the result
- 60% time savings on payout processing — minutes instead of hours
- Fewer errors thanks to automatic calculations
- Instant overview of courier performance
- Lower dependence on specific people
- Faster operations without manual administration